User information
 Loading ...
Show article in Knowledge Base

Main changes in version 12.2 Export knowledge base Export     SubscribeSubscribe      Show article info

The hosted cloud version 12.2 of VisionFlow will be released on April 28th, 2016.


The most important changes and improvements are listed below



+ A new project combo on the "Move document" function has been added allowing for documents to be moved between projects. 


User and company management

+ The error message when a user has forgotten password or user name is now improved and says “Wrong username or password”. 
+ There is now a new user type called 'Infrequent user'. This is a license type that can be shared between people and is a complement to existing user licenses.

+ The timeout for the import user action has been extended to 30 minutes  which means that bigger files can be imported without being timed out.
+ Since "Set permission" sometimes can lead to huge changes in project permission and usergroups a warning is now shown, to make the user aware of the possibility to choose "add permission" instead for example.
+ When exporting customer information the new customer ID is also be exported.

When importing CI's the ID is used in the same way as Asset / Item tag is done today. The CI ID is first, if there is no CI ID then the Asset / Item tag is used and in the last case use name. 

+ In General - Users tab, there are filters can then be used to filter the Users list. These filters now includes all user fields available in the Users grid

+ When importing faulty company data which lacks company id an error message is shown saying "Company name is null for some rows, cannot import!"


Issue / case management

+ When replying to an issue the email reply is now sent to the last person that added a comment on the issue.


Email ticket system

+ The "Reply to all" function now works as planned

+ New parameters have been added for when sending mass emails to many users : Name, First name, Last name.

+ If an email sent from the issue fails to send it's now possible to add feedback on the issue.

+ Under General Settings the user action history for Email ticket system is now logged. This means that it's possible to trace which user has done certain actions.


Product/Asset/Service Management (CMDB/Configuration Item management)

+ The previous limitation of user not being able to change the "Is link" in Settings --> Product settings --> Edit Product relationship types is now gone, making it possible for user to change this themselves.

+By right clicking in the CMDB tree it is now possible to open up the grap tag directly.



+ It is now possible to export the Project summary report to Excel


Knowledge base

+ KB subscriptions for sub-categories has been improved. For example if an article with subscribers gets edited the editor can choose to send out notifications to the subscribers.


Quick search

+ It is now possible to clear previous filters from search and thereby start anew. 


Installed on-premise version

+ For the chat module (and push messages) to work with this version it is required to upgrade the Tigase service on your server to 7.0.3 available here:  


!!! It is also important that you upgrade  to Tomcat 7 and from Java 6 to Java 7 if you haven't done so already !!! VisionFlow is not supported on Java 6 or Tomcat 6. 



+ Users can now be removed from account if no relationships exists&nbsp

+ The setting "Show send password link" is now active by default.

+ SLA is now recalculated when company is updated

+ Target is selected according to SLA severity.

+ Quicksearch is now working correctly with national characters or multiple words

+ It is now possible to change and save both userType and userGroup at the same time

+ Name parsing in emails now works as expected

+ The Export dialogue is no longer shown when setting the Reporter-field, but the field set as normal.

+ Product/Ci layout is now shown normally in Internet Explorer

User comments
 Loading ...